Privacy Policy

Information We Collect

As you interact with our drawing fundamentals platform, we gather various types of data to offer you tailored learning experiences and enhance our services.

Personal Information

We collect information you provide directly when creating an account or reaching out to us. This includes your name, email address, phone number, and any messages you send through our contact forms. When you enroll in our drawing courses, we also gather details about your artistic background and learning goals.

Usage Data

We automatically collect information about how you use our site and learning platform. This includes pages visited, time spent in different sections, drawing exercises completed, and technical information such as your IP address, browser type, and device details.

Cookies and Tracking

Our site employs cookies and similar tracking technologies to improve your browsing experience, remember preferences, and analyze site performance. You can adjust cookie settings in your browser.

• Essential cookies for site functionality
• Analytics cookies to understand user behavior
• Preference cookies to recall your settings
• Marketing cookies for relevant content delivery

How We Use Your Information

Your personal data helps us deliver high-quality educational content and keep our drawing platform running smoothly. We are committed to using your information responsibly and only for legitimate purposes.

Educational Services

We use your information to grant access to drawing courses, monitor your progress through different skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective pathways for developing your drawing fundamentals.

Communication and Support

Your contact details allow us to respond to inquiries, send important course updates, and provide technical assistance when needed. If you’ve subscribed to our updates, we may also send occasional newsletters about new drawing techniques, showcased artwork, or platform improvements.

Platform Improvement

Usage data helps us identify which drawing exercises are most beneficial, pinpoint areas where learners struggle, and create new content that addresses common learning challenges. This analysis is performed in aggregate to protect individual privacy while enhancing our teaching approach.

Legal Compliance

In certain cases, we may use or disclose your information to comply with applicable laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and treat privacy seriously across all our business relationships.

Service Providers

We collaborate with trusted third-party providers who help us operate our platform, process payments, send emails, and deliver customer support. These providers access only the information necessary for their services and are contractually obligated to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for site performance insights
• Payment processors for course enrollment transactions

Business Transfers

If HarborWillowVigil participates in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will inform you via email and explain any changes to how your data is handled.

Legal Requirements

We may disclose your information when required by law, a court order, or governmental request. This includes situations involving potential threats to safety, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information.

Access and Correction

You may request access to the personal data we hold about you and ask us to correct any inaccuracies. We will provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You may request deletion of your personal data, and we will comply unless we have legitimate reasons to retain it for legal, fraud-prevention, or business purposes. Deleting your account will remove access to course progress and stored artwork.

Marketing Communications

You can unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You will still receive essential communications about your account and course enrollment.

Cookie Management

Most web browsers let you control cookies through their settings. You can choose to accept all cookies, block certain types, or receive prompts before cookies are stored. Blocking essential cookies may affect site functionality.

Data Security and Retention

We implement robust security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as needed to provide our services, meet legal obligations, or resolve disputes. Account details are typically kept for three years after closure, while course progress data may be retained for up to seven years for educational records.

International Transfers

While our main operations are in Canada, some service providers may process data in other countries. We ensure adequate protection through contractual safeguards and compliance with Canadian privacy requirements for international transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take special care to protect the privacy of younger users in line with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal information. Parents or guardians can review their child’s information, request corrections or deletions, and withdraw consent at any time.

Parental Controls

Parents may review any personal information collected from their child, request its deletion, and refuse further collection or use of their child’s data. We provide clear methods for parents to exercise these rights.

If you believe we have unintentionally collected information from a child under 18 without proper parental consent, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may periodically update this privacy policy to reflect changes in our practices, technology, legal requirements, or other factors. Significant changes will be communicated via email or prominent notices on our site.

Minor updates may be posted without individual notification, so please review this policy regularly. The "Last Updated" date at the top indicates when the most recent changes were made.

Your continued use of our platform after policy updates signifies your acceptance of the revised terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.